Private beta · ServiceM8 add-on

Site photos in.
Client-ready
reports out.

A ServiceM8 add-on for inspection, compliance and condition-reporting crews. Techs capture photos, ratings and voice notes on site. The office turns them into a branded PDF and sends it, usually the same day.

The Snap Job Reports field app showing a tech's jobs for the day, each with its address, job number and status.
The field app
Capture with no signal
AI voice notes
Speak it, don't type it
The report builder
Design your own PDF
Delivery
Emailed and back on the job
01 / The problem

Every job gets written up differently.

What gets captured depends on which tech is on the job, and the write-up depends on who does it back at the office. Photos spread across phones, notes retyped by hand, and a document that looks different every time.

01Photos sit on four different phones with no captions, and nobody knows which vent is which.
02Notes get retyped in the office, and detail goes missing between the site and the keyboard.
03A $28k compliance audit goes out in the same Word template as a $300 callout.
02 / The field app

What your techs actually do.

Step 01 · On site

Open the job

Every job comes across from ServiceM8, sorted by what's due. Tap one and you're straight into capture.

The field app showing a tech's jobs for the day, sorted by what is due, each with its address and status.
Step 02 · Every asset

Work through the assets

The profile tells the tech what to capture on every asset, so nothing gets skipped. Put two techs on the same job and they can split it, each seeing the other's work within seconds.

The field app job overview, listing every asset to capture with its photo count and progress.
Step 03 · Voice capture

Snap and talk

Shoot before and after, then say what you see. Speaking fills in the name, rating and note, so nobody is typing on a phone with gloves on.

The field app camera capturing a before photo of an air handling unit coil, with the voice capture button beside the shutter.
03 / The admin portal

You design the report.
We fill it in.

Most tools hand you a fixed template. Here the office builds the report itself. A report profile sets what the tech captures on site and how the finished PDF reads. Build it once and every job of that type comes out the same.

app.snapjobreports.com / admin / profiles / cover
The report profile cover editor: theme and background controls, title and eyebrow copy, and detail-rail toggles, with a live sample of the finished PDF cover updating beside them.
Report profile builder
01
Start
Name the profile.
02
The field app
Before/after, rating scales, readings, checklists.
03
Cover
How the front page looks and what's on it.
04
Sections
Which sections print, in what order.
05
Wording
Your standard phrasing and disclaimers.
Findings authoring

The words stay yours

Everything the tech captured is there when you open the job. Change anything, add what the job needs, then send.

The draft authoring view: a rich-text executive summary with template variables, per-asset findings, and prioritised recommendations.
Live job board

Nothing sits in limbo

One board with every active job on it, from not started through to sent. You can see how far along each one is and who's holding it up, without ringing anyone.

The admin portal job board, listing every active job with its assignee, capture progress and workflow status.
/ 01

Brand editor

Your logo, colours, fonts and sign-off block on every page.

/ 02

Asset types & glossary

Set up the gear you inspect so techs start from a known list, and a word list so the voice feature gets your trade's terms right.

/ 03

Completeness check

Checks make sure the tech captured what the profile asks for. If something's missing, the job won't close.

/ 04

Tracked and auditable

Approved reports are locked, and every admin action is tracked. You can see who changed what, and when.

04 / The output

The document your
client actually keeps.

Your format, your branding, and the same standard on every job, finished in minutes instead of an evening. Here are two out of the app, a cleaning job and an inspection.

Platform
Live in the ServiceM8 console. AroFlo, Simpro, FieldEdge and ServiceTitan next.
Read the install guide
05 / The questions

What crews ask us first.

What if there's no signal?

Everything saves on the phone and uploads when you're back in range. Photos, notes and sign-offs. Nothing is lost.

Does it really plug into ServiceM8?

You install it from ServiceM8 in one click. Your jobs, staff and photos come across, and the finished PDF goes back onto the job card.

Can two techs work the same job?

Yes, at the same time. The app shows who else is on the job so you can split it between you, and each tech's work shows up for the others within a few seconds. Nothing locks, so if you both shoot the same thing the office just picks the best one.

Does the AI write our reports?

No, you do. The only AI is a voice feature on the phone. A tech can speak instead of type and it fills in the name, rating and note for whatever they're photographing. Everything still goes to the office to review and edit.

Where does our data live?

Sydney. It's encrypted, kept separate from every other business on the platform, and you can export the lot whenever you want.

Now in private beta

Join the beta.

We're onboarding crews one at a time. Tell us what you run and we'll be in touch as spots open.

Pricing is public. See the plans.

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